Mindful Hong Kong –Privacy Policy Statement 

PRIVACY POLICY STATEMENT 

You are welcome to discover all the information of this www.mindfulhongkong.com ("Website"). 

Mindful Hong Kong ("MHK", "we", "us" or "our") is committed to protecting and respecting the privacy of those viewing or using our Website. This Privacy Policy has been developed in accordance with the Personal Data (Privacy) Ordinance (Chapter 486) of the Laws of the Hong Kong Special Administrative Region of The People's Republic of China. The Ordinance provides data subjects with rights to ascertain whether Mindful Hong Kong holds personal data relating to them, to obtain a copy of that data, and to correct any data that is inaccurate. 

Site visitors can freely explore this Website largely without having to reveal any personal data. On occasion however, it may be necessary for Mindful Hong Kong to gather information on you for a specific purpose. We will always inform you when we are collecting such information. It is our intention to respect your request for privacy, and we try our best to provide you with communication channels to facilitate this. Once all gathered information has been used for the intended purpose, it is destroyed or de-identified. 

Mindful Hong Kong has created this statement in order to demonstrate its firm commitment to protecting your privacy. The following discloses our information gathering methods and dissemination practices for this Website. Mindful Hong Kong is not responsible for the privacy practices of other linked sites. 

 Use of your Personal Information 

Mindful Hong Kong collects certain information from you when you use our Website. This includes: 

  • Contact details and basic user information including your name, age range, email address, telephone number, country of residence; 

  • Usage information including how you use our Website such as clicks and pages which have been shown to you, referring webpage address; 

  • Device data and log information including IP addresses, device ID and type, and details about your use of our Website, browsing history, search queries, browser type, session frequency, geolocation information, wireless and mobile network connection information; 

  • Cookies and tracking technologies including technologies cookies and web beacons and advertising IDs. 

This information is used by us to further our statutory objectives. In particular, Mindful Hong Kong may use the data collected and provided by you for one or more of the following purposes:  

1. Monitor and analyse usage and trends to improve your experience with the Website; 

2. Email you regarding your account or order; 

3. Fulfill and manage purchases, orders, payments, and other transactions related to the Website; 

4. Generate a personal profile about you to make future visits to the Website more personalized; 

5. Increase the efficiency and operation of the Website, to conduct Website maintenance, trouble shoot problems and to continually improve your Website experience and improve our products and services; 

6. To create customer profiles, maintain customer records and to communicate with you, fulfil your requests and respond to your enquiries; 

7. To send you important notices or personalised messages; 

8. To send you marketing materials, news and information which we think will be of interest to you such as our latest promotional activities and upcoming events; 

9. To keep internal records, decision making and facilitate internal purposes such as auditing, data analysis, and research to improve our products and services, in addition, such internal records will be used to maintain opt-in and opt-out lists; 

10. To detect, investigate and prevent fraud and other illegal activities and protect our rights and property; and 

11. To use your personal information for purposes associated with our legal or regulatory obligations. 

Disclosure of Your Information 

We may share information we have collected about you in certain situations. Your information may be disclosed as follows: 

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. 

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. 

Direct marketing 

We may use your personal information such as your name, e-mail address to send you direct marketing communications about our products, including our latest e-newsletter and upcoming events and offers. This may be in the form of email. We limit direct marketing to a reasonable and proportionate level. 

You have a right to stop receiving direct marketing at any time. You can do this by following the opt-out links in electronic communications (such as emails), or by contacting us using the details set out under "Contacting Us" below. 

Who we share your personal information with 

Data collected by Mindful Hong Kong is used only for the purposes indicated above. 

We may also disclose your personal data to the extent we may be required to do so by laws and when you indicate your choice to receive promotional materials from third parties as described in the "Direct Marketing" section above. 

Data Security 

Mindful Hong Kong will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorized persons. However, we give no warranty against third parties hacking into the data or any unauthorised access to the data by anyone. 

Your rights 

You have the right to request access to and correction of information held by us about you. To do so, please contact us via email at “hello@mindfulhongkong.com”. 

"Opt-Out" 

You can opt-out from receiving information from Mindful Hong Kong or to delete your information from our records at any time should you no longer wish to receive updates of Mindful Hong Kong developments, activities and promotions. To opt out, please enter your e-mail address below and click the submit button. 

Contacting Us 

You can contact us via e-mail at “hello@mindfulhongkong.com”.